Intranet Search Best Practices
By Adam Wasserman – The search functionality is critical to allowing users to find information quickly and efficiently. However, many organizations do not consider the inner workings of their...
View ArticleHide and Seek with Search Engines
It used to be, not so long ago, you typed something in the search field and hit search or “I'm feeling lucky” and in return you got ten blue links, and you hoped that at least one was relevant.
View ArticleThe Search for Better Results – Creating a User-centric Search
By Adam Wasserman – The user interface of a search tool dictates the efficiency of the search function and ultimately user satisfaction. The search pages (banner search bar, the advanced search, and...
View ArticleSearch Engines Don't Suck, They're Just Limited - Part II: Well Beyond the...
by Carmine Porco — Do you find that search results on your intranet are producing long, unwieldy and inaccurate results? It is a major problem at most organizations.
View ArticleSearch Engines Don't Suck, They're Just Limited - Part I
by Carmine Porco — At most organizations the number one intranet user complaint is, “I can’t find anything!"
View ArticleThe search isn't broken, we're broken - Part II : Intranet Search & Taxonomy
by Toby Ward — In Part I of our two-part look at how search effectiveness can be enhanced by people processes and rules, we looked at today’s search challenges in light of how a taxonomy and meta...
View ArticleThe search isn't broken, we're broken - Part I : Search success depends on...
by Toby Ward — “People are lazy,” claims Cory Doctorow, a science fiction writer and technologist who maintains the popular weblog Boing Boing. “People are remarkably cavalier about their information...
View ArticleFixing the Search Engine
by Toby Ward — “The search engine sucks!” is one of the most common complaints I come across. Naturally, most organizations immediately blame the search engine. They should point the finger at...
View ArticleGoogle indexes Flash — Rejoice?
by Toby Ward — Flash is a wonderful and cool programming tool for any website. Flash can be used to present dynamic content such as video, other multimedia, and interactive tools. However, as all of us...
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